Frequently Asked Questions

Q: Can you tailor any travel experiences to various ages and physical abilities?

Yes. We craft personalised itineraries that cater to different ages and physical abilities, ensuring every journey is both enjoyable and accessible. By carefully selecting activities, accommodations, and transportation options, we create experiences that align with individual preferences and needs, whether it's arranging leisurely tours for seniors, adventure-packed days for young travellers, or providing necessary accessibility features for those with physical limitations. 

Q: Your website looks great but honestly how can I trust you? Where can I see some people's reviews?

Great point. Don't take our word for it. Here are some Google 5-Star Ratings, you can trust instead. Or jump on our website for more reviews or look in our Instagram Stories for even more testimonials!

Q: I see some from your website you specialise in group travel. Would you consider curating a trip for just me and my wife? 

That's correct, we specialise in organising exceptional group travel experiences and can connect you with a highly regarded travel industry professional. We focus on group travel because it creates the most significant impact. Our mission is to foster meaningful experiences through shared journeys. However, we can connect you with highly regarded travel industry professionals to help plan your non-group adventures. 

Q: What happens if we have to cancel?

Our Travel Curator has to protect ourselves against unpaid work or unrecoverable expenses in the event of cancellations initiated by the client. Our Travel Curator recommends arranging travel insurance. If a client is unable to travel for reasons outlined in their travel insurance policy, they may be eligible for reimbursement or coverage for incurred expenses.

Q: Can I pay by credit card / AMEX?

Yes payments can be paid by debit or credit card, as well as a direct bank transfer. We will provide you with a link for payment along with the invoice. All credit card payments come with a 1.9% processing fee.